1. Company Information

Legal Entity: Saeculum Solutions Pvt Ltd

Website: https://saeculumsolutions.com

2. Description of Service

Saeculum Solutions Pvt Ltd provides software and SaaS services that may include:

• WhatsApp Business Platform integrations
• Customer messaging and automation tools
• CRM and conversation management features
• Analytics and reporting tools

The Service may integrate with third-party platforms, including Meta’s WhatsApp Business Platform.

3. User Responsibilities

You agree to:

• Use the Service in compliance with all applicable laws
• Obtain required user consent before sending WhatsApp messages
• Follow WhatsApp Business and Meta Platform policies
• Not send spam, illegal, or misleading messages

You are solely responsible for the content sent using your connected WhatsApp Business Account.

4. WhatsApp Messaging Consent

By using the Service, you confirm that:

• You have obtained proper opt-in from end users
• Messages sent comply with WhatsApp policies
• Messaging is lawful and consent-based

5. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

6. Intellectual Property

All content, trademarks, software, and other intellectual property related to the Service are owned by Saeculum Solutions Pvt Ltd and may not be copied, reproduced, or reused without permission.

7. Limitation of Liability

Saeculum Solutions Pvt Ltd shall not be liable for:

• Message delivery failures
• WhatsApp account suspensions resulting from policy violations
• Indirect or consequential damages

Use of the Service is at your own risk.

8. Termination

We may suspend or terminate access to the Service if you violate these Terms or applicable laws and policies.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

10. Changes to Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.

11. Contact Information

Email: [email protected]

Company: Saeculum Solutions Pvt Ltd